Terms of Use

Last updated: November 10, 2026 These Terms of Use and Service Terms ("Terms") explain how visitors may use up-deck.com and how Updeck Technologies LLC approaches potential service engagements. They are written to make our relationship clearer for direct clients, agencies, white-label partners, and other delivery providers. By using this website, you agree to use it lawfully and in accordance with these Terms. A website visit, package enquiry, discovery call, or proposal request does not by itself create a paid client engagement. A paid engagement begins only when Updeck accepts the applicable written proposal, statement of work, master services agreement, purchase order, or other written agreement (each, an "Agreement"). If an Agreement conflicts with these Terms, the Agreement controls for that engagement.

Service pages, package descriptions, features, timelines, and prices are planning information and a starting point for a conversation. They are not a shopping cart, a binding offer, or a promise that every listed feature is included in every engagement. The written proposal or Agreement will identify the actual scope, assumptions, deliverables, exclusions, revisions, milestones, fees, payment schedule, timing, acceptance criteria, support, and any applicable warranty, ownership, or refund terms. We may revise an estimate if the requirements, assumptions, technical environment, content, integrations, or delivery model change.

Before work begins, we aim to agree the business problem, intended outcome, delivery approach, responsibilities, and commercial terms in writing. For larger or more technical work, discovery, a product blueprint, an audit, or a technical plan may be a separate paid phase. Updeck may use employees, affiliates, and qualified subcontractors or specialist providers to deliver agreed services. We remain your point of contact unless the Agreement says otherwise. No person is authorised to bind Updeck or promise work outside a written Agreement without written confirmation from an authorised Updeck representative.

You are responsible for providing timely, accurate, and lawful content, access, decisions, feedback, approvals, and project contacts needed for the agreed work. You must have the necessary rights to any materials, data, trademarks, copy, images, credentials, integrations, and instructions you provide. Scope changes, new requirements, delayed approvals, incomplete inputs, third-party dependencies, or changes to the technical environment may affect price, timeline, and delivery. We will address material changes through a written change request, revised proposal, or other agreed process before carrying out work that falls outside the original scope.

The applicable Agreement states the fees, payment terms, currency, taxes, and any deposit or milestone requirements. Unless expressly included in that Agreement, hosting, cloud services, domains, app-store accounts, payment processors, software subscriptions, AI-model usage, advertising spend, stock assets, and third-party licences are separate costs. Where an external provider is needed, you may be asked to maintain your own account, approve its terms, or pay it directly. Updeck is not responsible for a third party’s pricing, availability, policy changes, outages, or separate contractual terms.

A 24–48 Hour Fast Launch label applies only to an eligible, fixed-scope Quick-Launch deliverable. It starts only after Updeck has received the written scope, required payment, final copy, assets, access, and timely approvals. We confirm eligibility and the delivery deadline in writing before work begins. If Updeck misses an agreed Fast Launch deadline for a reason within our control, you may choose a revised delivery date or a refund of the amount paid for the undelivered Quick-Launch scope. Client delays, incomplete inputs, scope changes, third-party or platform outages, and third-party fees are excluded. This limited commitment does not apply to a general project timeline unless it is expressly included in the applicable Agreement.

The Agreement will state the relevant milestones, review process, acceptance criteria, revision allowance, handover materials, and any post-launch support. We work collaboratively and communicate progress, but a package page does not create an unlimited-revision commitment, a blanket service-level agreement, or an ongoing support obligation. Support coverage, response targets, maintenance capacity, monitoring, backups, and warranty remedies apply only where they are specifically described in a written Agreement.

Each party keeps ownership of its pre-existing intellectual property, tools, methods, templates, know-how, data, and materials unless the Agreement expressly says otherwise. Updeck’s delivery may include third-party, open-source, stock, platform, or licensed components that remain subject to their own licence terms. The Agreement will state what rights the client receives in project deliverables, when those rights take effect, and any conditions that apply. You remain responsible for ensuring that the materials you provide may be used for the agreed work.

We treat non-public project, business, and technical information responsibly and expect the same from our clients and delivery partners. Specific confidentiality, security, access-control, data-processing, and incident-management requirements should be documented in the Agreement, a non-disclosure agreement, or a data-processing addendum where appropriate. Do not provide production credentials, sensitive personal data, or regulated information until the parties have agreed a suitable secure delivery method and the applicable data-handling terms.

SEO, marketing, product, automation, and technology recommendations are delivered against the agreed scope. Search rankings, traffic, lead volume, revenue, platform approval, business outcomes, and third-party performance can depend on factors outside Updeck’s control and are not guaranteed unless an Agreement expressly states otherwise. AI-assisted systems may produce incomplete, inaccurate, or inappropriate outputs. Clients must review outputs, maintain appropriate human oversight, and decide whether a proposed use is lawful, safe, fair, and suitable for their business. Updeck does not provide legal, tax, financial, regulatory, or compliance advice through this website or an ordinary project discussion.

Updeck can work directly with clients or alongside agencies, consultants, and other service providers. For white-label, resource-augmentation, or embedded-team work, the written Agreement should identify the delivery role, capacity or planned hours, team composition, overlap expectations, management model, start date, access, confidentiality, intellectual-property treatment, continuity or replacement process, and commercial terms. Capacity-based services are not a promise of a fixed project outcome unless the Agreement separately defines that outcome. Nothing on a package page creates an employment relationship between a client and an assigned specialist; the written Agreement controls the parties’ responsibilities and relationship.

You may use this website to learn about Updeck and request legitimate business information. You may not interfere with the site, attempt to bypass security controls, introduce malicious code, use the site for unlawful or deceptive activity, infringe intellectual-property rights, or use automated means to extract site content in a way that harms the site or violates applicable law. The Updeck name, branding, website content, and other site materials are protected by applicable intellectual-property laws. You may not reproduce, republish, or use them commercially without written permission, except as allowed by law.

This website is provided for general information. We work to keep it useful and current, but we do not promise that every page, package, price, or third-party link will always be complete, available, or suitable for every situation. Except where an Agreement expressly says otherwise, Updeck disclaims warranties to the fullest extent permitted by law. Third-party platforms, integrations, software, cloud services, and payment providers operate under their own terms. We are not responsible for their pricing, availability, policy changes, outages, security practices, or separate contractual terms. An enquiry form permits a response to the specific request. Optional marketing text and call permissions are separate, are not required to buy a service, and are governed by the Communication Preferences and SMS Terms in addition to these Terms.

If you opt in to the applicable text-message program or otherwise provide the permission required by law, you agree to receive informational messages from Updeck, including appointment reminders, account notifications, and customer care communications. Message frequency varies. Message and data rates may apply. Carriers are not liable for any delayed or undelivered messages. For help, reply HELP or email us at hello@up-deck.com. You can opt out at any time by replying STOP. Submitting a general enquiry alone does not enroll you in recurring marketing or informational text messages. Marketing text messages, where offered, require the separate affirmative permission described on the form and in our Communication Preferences and SMS Terms.

We may suspend or restrict access to the website where reasonably necessary to protect the site, our users, or our rights. For a paid engagement, either party may terminate for a material breach that is not cured within 15 days after receiving written notice describing the breach, unless the Agreement states a different process. A client may request to end an engagement for convenience, subject to the applicable Agreement and payment for work performed, approved commitments, and non-cancellable third-party costs through the effective termination date. Fees are not refundable except where the Agreement expressly provides otherwise or under the Fast Launch remedy described in these Terms.

Before starting a formal claim, the parties will give written notice of the dispute to the other party and allow authorised representatives at least 30 days to try in good faith to resolve it. Notices to Updeck must be sent to hello@up-deck.com with "Dispute Notice" in the subject line, together with enough detail for us to investigate and respond. Unless an Agreement expressly states otherwise, and to the extent permitted by applicable law, these Terms and any dispute arising from them are governed by the laws of the State of Montana, without regard to conflict-of-law rules. To the extent permitted by applicable law, the parties consent to the exclusive jurisdiction of the state courts sitting in Flathead County, Montana, and, where federal jurisdiction applies, the United States District Court for the District of Montana. Nothing in this section prevents either party from seeking temporary, preliminary, or equitable relief to protect confidential information, intellectual property, security, or data while the parties work to resolve the underlying dispute.

To the fullest extent permitted by law, neither party is liable to the other for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, goodwill, data, or business opportunity, even if advised that such damages may occur. Except for a party’s payment obligations, infringement or misuse of the other party’s intellectual property, breach of confidentiality or data-protection obligations, indemnity obligations, fraud, gross negligence, willful misconduct, or liabilities that cannot legally be limited, each party’s total aggregate liability arising from an Agreement will not exceed the fees paid or payable to Updeck under that Agreement during the 12 months before the event giving rise to the claim. For a claim arising solely from use of this website and not a paid engagement, Updeck’s total liability will not exceed $100. Each party will defend, indemnify, and hold the other harmless from third-party claims to the extent caused by the indemnifying party’s breach of these Terms, violation of applicable law, or materials, data, or instructions it supplied without the necessary rights or permissions. The party seeking indemnity will promptly notify the other of the claim, allow the indemnifying party to control the defense and settlement, and provide reasonable cooperation.

Neither party is responsible for a delay or failure to perform caused by circumstances reasonably beyond its control, including natural disasters, labor disputes, war, civil disturbance, government action, internet or utility interruption, or third-party platform outage; this does not excuse payment obligations for work already performed or costs already incurred. If a provision of these Terms is found unenforceable, it will be enforced to the maximum extent permitted and the remaining provisions will remain in effect. A failure to enforce a provision is not a waiver. Neither party may assign a paid Agreement without the other party’s written consent, except that Updeck may assign these Terms or an Agreement to an affiliate or successor in connection with a merger, acquisition, reorganization, or sale of substantially all relevant assets, subject to the applicable Agreement. Unless an Agreement says otherwise, notices may be delivered electronically to the email addresses provided by the parties. Nothing in these Terms limits rights or remedies that cannot lawfully be waived or limited.

We may update these Terms as the site, our services, or legal requirements evolve. Changes take effect when posted for future website use. A current Agreement is changed only in the manner stated in that Agreement or through a written amendment signed or accepted by the authorised parties. Questions about these Terms or a potential engagement can be sent to hello@up-deck.com. Existing-client support requests can be sent to support@up-deck.com. You may also write to Updeck Technologies LLC, 1001 S Main St, Ste 500, Kalispell, MT 59901-1498, United States.