Communication Preferences

Last updated: November 10, 2026 These Communication Preferences and SMS Terms explain how Updeck Technologies LLC ("Updeck," "we," "us," or "our") handles informational and optional marketing calls, text messages, and emails. Updeck may send informational text messages, such as appointment reminders, account notifications, and customer care communications, in connection with a requested interaction or active client relationship. Submitting an enquiry form asks us to respond to that specific request by email or phone; it does not enroll you in recurring marketing communications. If we offer marketing text messages, we will use the separate choices and terms described here, update this page if the program changes, and follow applicable law.

Marketing calls and marketing text messages are optional. Our forms present separate, unchecked choices for each. You may submit an enquiry, request a quote, or buy a service without selecting either choice. If you affirmatively select a marketing option, you authorize Updeck—not unrelated lead sellers, affiliates, or marketing partners—to contact the telephone number you provide about Updeck services and offers in the way described next to that option. Your choice applies only to the category you select and is not consent for third parties to contact you.

Updeck may use text messages for informational messages such as appointment reminders, account notifications, and customer care communications. Message frequency varies. Message and data rates may apply. You should provide only a number that you own or are authorized to use. For help, reply HELP or email hello@up-deck.com. Wireless carriers are not liable for delayed or undelivered messages. If you separately opt in to marketing texts, Updeck may additionally send recurring text messages about its services, offers, events, or business resources. Where automated technology is used, we will use it only in accordance with the permission you gave and applicable law.

If you separately opt in to marketing calls, Updeck may call the number you provide about its services and offers. Where an option says automated technology, an artificial voice, or a prerecorded voice may be used, we will use those methods only with the affirmative permission required by applicable law. Consent to marketing calls is not a condition of buying any product or service. A request for a reply to an enquiry is different from permission for recurring or automated marketing calls.

You can stop text messages by replying STOP, QUIT, END, REVOKE, or OPT OUT to an Updeck text message. You may also tell us by phone, through a website form, or by emailing hello@up-deck.com with "Communication Preference" in the subject line. For help with a text-message program, reply HELP or email hello@up-deck.com. We will honor valid revocation and do-not-contact requests promptly and within the time required by applicable law, including no later than 10 business days where that standard applies. An opt-out of marketing does not prevent us from sending necessary service, security, legal, or active-project communications when permitted by law.

Before starting a marketing-email campaign, messages will include an unsubscribe method. You may also ask us to stop marketing emails or calls by emailing hello@up-deck.com. Before starting a marketing campaign, we will maintain internal suppression records so a valid opt-out or do-not-call request is not overridden by a later campaign list. If you ask not to receive marketing calls or texts, please allow time for the request to be processed. If you later want to hear from us again, use a new affirmative opt-in or contact us directly.

When a visitor selects an optional marketing choice, the form sends the selected category, disclosure version and text, form source, and browser capture time with the contact details provided. Before operating a marketing program, Updeck will configure and retain the server-side receipt record and preference or suppression history needed to administer the program and demonstrate consent. We use this information to respect your choice, not to sell or share it for another company’s marketing. Our Privacy Policy explains the personal information we collect, the providers that may process it for Updeck, and how to make a privacy request. If our data practices materially change, we will update the relevant notice and provide any required choice before using the data in a new way.

For a communication preference, privacy concern, or question about these terms, email hello@up-deck.com or write to Updeck Technologies LLC, 1001 S Main St, Ste 500, Kalispell, MT 59901-1498, United States. Existing clients may also contact support@up-deck.com for service support. We may update these terms as our communication practices, providers, or legal obligations change. The version posted here applies to future communications after its effective date.