Privacy Policy

Last updated: November 10, 2026 Updeck Technologies LLC ("Updeck," "we," "us," or "our") respects the trust you place in us when you explore our services, request a quote, book a conversation, or work with us. This Privacy Policy explains how we collect, use, share, and protect personal information through up-deck.com and the related enquiry and business-development process. Our contact details are: Updeck Technologies LLC, 1001 S Main St, Ste 500, Kalispell, MT 59901-1498, United States; hello@up-deck.com for general and privacy enquiries; support@up-deck.com for client support; +1 (406) 479-2063. This Policy does not replace the privacy, security, or data-processing terms in a signed client, agency, partner, or supplier agreement. Where a written agreement applies to customer data processed in a project, that agreement controls for that work.

Information you provide. When you contact us, request a quote, select a package, or book a discovery call, we may collect your name, business and role, email address, phone number, service interest, message, selected package or price range, and other information you choose to share about your requirements. If you choose an optional marketing communication permission, we may also collect the category selected and related consent-record details, such as the disclosure version or text, form source, and time of submission. Information generated through the site. Our hosting, security, and anti-abuse providers may process technical and security information generated when you use the site, such as device and browser details, IP address, page or form activity, and fraud-prevention signals. We use this information to operate and protect the site and forms. Information from business relationships. We may receive professional contact or project information from a referral, a business partner, or an organisation that asks us to collaborate. We use that information in the context in which it was provided and in accordance with applicable law. Please do not send passwords, payment-card details, government identifiers, health information, or other sensitive personal information through a website form unless we specifically ask for it through a secure, agreed process.

We use personal information to: • respond to an enquiry, request, proposal, or meeting request; • understand the business problem you ask us to assess and prepare an appropriate scope or estimate; • deliver, manage, support, and improve an agreed engagement; • protect the site, prevent spam or abuse, and troubleshoot technical issues; • communicate project, service, and account information; • send optional marketing or follow-up communications only as allowed by applicable law and our communication terms; automated marketing calls or texts are used only with the applicable affirmative permission; and • comply with legal obligations, enforce agreements, and protect the rights, safety, and security of Updeck, our clients, and others. We aim to collect only information that is relevant and reasonably necessary for these purposes.

Access within Updeck is limited to people who need the information to respond to your request or deliver an engagement. We may use carefully selected service providers for hosting, website security and anti-bot protection, form delivery, scheduling, communications, customer-relationship management, development, design, quality assurance, cloud infrastructure, and professional advice. For this website, that may include our hosting provider, Tevso/API for form delivery, Cloudflare Turnstile for anti-abuse protection, and Calendly when you choose to open a booking experience. Future CRM, email, or communication providers may process information only as authorized providers for Updeck. These providers may handle information only as needed to perform their services for us and under appropriate confidentiality or contractual obligations. We may also disclose information when you direct us to do so, when it is necessary to deliver an agreed service, in connection with a corporate transaction, or when we reasonably believe disclosure is required by law or needed to protect people, systems, or rights. As of the last updated date, Updeck does not rent enquiry details to unrelated companies for their own direct marketing, or sell or share personal information collected through this site for cross-context behavioral advertising. If our sharing practices materially change, we will update this Policy and provide any required choice or notice before the change takes effect.

No mobile information will be shared with any third parties or affiliates for marketing or promotional purposes. All other categories of data sharing exclude text messaging originator opt-in data and consent; this information will not be shared with or obtained by any third parties. If you wish to be removed from future text messages, you can opt out at any time by replying STOP to an Updeck text message or contacting us at hello@up-deck.com. Necessary non-text service, security, legal, or active-project communications may still be sent when permitted by law.

The site uses limited technical tools to work reliably. For example, it stores your display-theme preference on your device and may load Cloudflare Turnstile to help protect forms from spam or abuse. If you choose to open a scheduling feature, Calendly may process information under its own privacy terms. The current site code does not deploy a first-party analytics product or advertising pixel. Our Cookie & Tracking Notice explains the current tools and how to manage preferences. If we introduce optional analytics, advertising, or similar tracking technologies, we will update this Policy and provide any consent or preference controls required by applicable law before activating them. Third-party services, embedded content, and links are governed by the policies of the relevant provider. Their use of cookies or similar technologies is outside our direct control.

Submitting a form asks us to use the details you provide, including your phone number, to respond by email or phone to the specific request you make. It is not blanket permission for recurring or automated marketing calls or text messages. Where our form presents separate marketing call and text choices, each is optional and unchecked. You may submit the form without selecting either choice. Selecting a choice tells us that Updeck may use that specific communication method for future services and offers; consent is not a condition of purchase, and message and data rates may apply. The Communication Preferences and SMS Terms page explains the program terms and how to change a preference. You can revoke an optional communication preference at any time. Reply STOP to an Updeck marketing text, use the unsubscribe link in a marketing email where available, or email hello@up-deck.com with "Communication Preference" in the subject line. We will take reasonable steps to honor valid opt-out requests. Before operating a marketing calling or texting program, we will maintain the appropriate shared suppression process. Service, security, legal, or active-project communications may still be sent when necessary.

We retain information only for as long as reasonably necessary to respond to an enquiry, manage an engagement, meet legal, accounting, security, or recordkeeping requirements, resolve disputes, and enforce agreements. The appropriate period depends on the information and the relationship involved. We use administrative, technical, and organisational safeguards designed to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure. No internet transmission or storage system is completely secure, so please use the contact details above if you believe information has been sent to us in error or may have been compromised.

Depending on your residence, the information involved, and applicable law, you may have rights to know about or access personal information, correct or delete it, obtain a portable copy, or opt out of certain sales, sharing, targeted-advertising, or profiling uses. Where applicable, you may also use an authorized agent and may not be discriminated against for exercising a privacy right. To make a request, email hello@up-deck.com with "Privacy Request" in the subject line and describe what you need. We may take reasonable steps to verify your identity and authority before acting on a request. We will respond in accordance with applicable law and explain if a request cannot be fulfilled in full. If you disagree with our decision, email hello@up-deck.com with "Privacy Appeal" in the subject line and include the request and decision you are appealing. We do not require you to create an account to submit a privacy request.

For a client project, Updeck may process personal information contained in systems, content, or datasets that the client or partner controls. In those cases, the client or partner remains responsible for providing any required notices, permissions, and instructions, and the applicable written agreement will define the parties’ roles, security expectations, and data-handling requirements. We expect agencies, white-label partners, subcontractors, and other service providers working with us to protect confidential and personal information, use it only for the authorised delivery purpose, and promptly raise any suspected security issue.

Our services and website are intended for business users and are not directed to children. We do not knowingly collect personal information from children through this site. If you believe a child has provided information to us, contact hello@up-deck.com so we can review and address the request. We may update this Policy as our services, tools, or legal obligations change. We will post the updated version here and revise the "Last updated" date. If a change materially affects information already collected, we will provide additional notice or choice when required by law. For any privacy question, request, or concern, contact Updeck Technologies LLC at hello@up-deck.com.